Web Project Success: Lessons from History

George DeMet, Palantir.net, USA

Philosopher George Santayana once famously said that those who cannot learn from history are doomed to repeat it. From the American Revolution to Napoleon's Russian Campaign and U.S. foreign policy, history is littered with stories of success and failure. Drawing upon two decades of experience building websites of all shapes and sizes for museums and other cultural institutions of all shapes and sizes, we'll use these stories as case studies, examining how their lesson apply to things that internal Web project teams and external vendors can do to maximize the potential for success on larger projects with lots of stakeholders. Specifically, we'll focus on topics like:

- Managing executive stakeholders and institutional buy-in.
- Managing budget, timeline, and scope so that your team can be as effective as possible.
- Common-sense negotiation techniques.
- Knowing when and where to compromise while avoiding appeasement.

We'll talk about how to achieve shared goals on complex Web projects with lots of different moving parts while demonstrating empathy and maintaining maximum transparency for all involved.

Among others:
Fisher, Roger, William Ury and Bruce Patton (1979). Getting to YES: Negotiating Agreement Without Giving In.
Tuchman, Barbara W. (1984). The March of Folly: From Troy to Vietnam